Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information.
Last updated: January 15, 2025
Achebee ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Service"). By using the Service, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, password, and profile picture when you create an account
- Profile Information: Bio, location, social media links, and other details you choose to share
- Payment Information: Billing address and payment details processed through our secure payment partners
- Content: Courses, posts, comments, messages, and other content you create or share
- Communications: Information from emails, support requests, and surveys
1.2 Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers, and IP address
- Usage Data: Pages visited, features used, time spent, and interaction patterns
- Cookies and Tracking: Information collected through cookies, pixels, and similar technologies
- Log Data: Server logs including access times, error reports, and referral URLs
1.3 Information from Third Parties
- Social Login: Information from Google, Apple, or other authentication providers when you use social login
- Payment Partners: Transaction confirmations and fraud prevention data from payment processors
- Analytics Providers: Aggregated usage statistics and performance data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Create and manage your account
- Process payments and transactions
- Send transactional emails and important notices
- Respond to your comments, questions, and support requests
- Personalize your experience and recommend content
- Send marketing communications (with your consent)
- Monitor and analyze usage trends and preferences
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
Legal Basis (GDPR): We process your data based on: (a) your consent, (b) performance of our contract with you, (c) compliance with legal obligations, and (d) our legitimate interests in operating and improving the Service.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Monitoring for suspicious activity and unauthorized access
- Secure data centers with physical security controls
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
5. International Data Transfers
Achebee operates globally, and your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Data Processing Agreements with all service providers
- Compliance with applicable data protection frameworks
By using the Service, you consent to the transfer of your information to the United States and other countries where we and our service providers operate.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access
Request a copy of the personal data we hold about you
Correction
Request correction of inaccurate or incomplete data
Deletion
Request deletion of your personal data
Portability
Receive your data in a structured, portable format
Restriction
Request restriction of processing your data
Objection
Object to processing based on legitimate interests
To exercise these rights, please contact us at privacy@achebecampus.com. We will respond to your request within 30 days. Note that some rights may be limited by applicable law or legitimate business needs.
Marketing Communications
You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or updating your notification preferences in your account settings. You will continue to receive transactional emails related to your account.
7. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Factors that determine retention periods include:
- Whether you have an active account with us
- Legal obligations to retain data for certain periods
- The need to resolve disputes or enforce agreements
- Business needs such as maintaining backups and archives
When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or necessary for legitimate business purposes.
8. Children's Privacy
The Service is not intended for children under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children under these ages. If we learn that we have collected information from a child, we will delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on the Service and updating the "Last updated" date. For significant changes, we may also send you an email notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Achebee Privacy Team
Email: privacy@achebecampus.com
Data Protection Officer
Email: dpo@achebecampus.com
Mailing Address
123 Learning Street, Suite 100, San Francisco, CA 94102, USA
If you are in the European Economic Area and believe your rights under GDPR have been violated, you have the right to lodge a complaint with your local supervisory authority.